Digital Intelligence and Agile Governance: How ICT Catalyzes Competitiveness -case of study: Siemens and Alstom-
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Abstract
This research investigates how information and communication technologies (ICT) catalyze organizational competitiveness through the synergy of digital intelligence and agile governance. Focusing on two leading European industrial groups—Siemens and Alstom—the study employs a comparative qualitative methodology based on multiple case studies, analyzing six key dimensions: digital strategic alignment, technological infrastructure, digital governance, agile culture, customer-centered innovation, and cross-functional integration. Data were collected via triangulation of annual reports, academic and professional publications, and executive interviews and analyzed between October 2023 and February 2024. Key findings reveal that Siemens adopts a systemic and agile approach to ICT integration, embedding digital tools across its value chain and fostering superior innovative performance and organizational resilience. In contrast, Alstom’s digital transformation remains more fragmented, with localized ICT initiatives and limited cross-functional integration, which constrains its transformative potential. The research demonstrates that strategic ICT integration, combined with agile governance and a culture of continuous learning, is essential for sustaining competitive advantage in a volatile digital environment.
Important results highlight Siemens’ higher digital maturity (aggregate score 4.5/5 vs. Alstom’s 2.9/5), driven by cross-functional project management and robust technological infrastructure. Empirical evidence supports a strong correlation between digital maturity and innovation performance, including shorter time-to-market and higher product success rates. The study emphasizes the need for a holistic approach to digital transformation, where technological, governance, and cultural dimensions are aligned.
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