The Impact of Entrepreneurial Marketing on MSMEs’ Performance in Nigeria
Main Article Content
Abstract
There is considerable debate on the entrepreneurial marketing construct's nature, its dimensionality, interdependence, and the characteristics of its dimensions. Entrepreneurial marketing behaviour can affect the success and performance of micro, small and medium-scale enterprises (MSMEs). The study investigates the influence of entrepreneurial marketing on the performance of MSMEs in Nigeria. The study used descriptive statistics of frequency counts, based on sample selection of 132 respondents to generate data. The Pearson Product Moment Coefficient was used to test the hypotheses, and the P-value was used to arrive at a rejection or acceptance decision. Factors studied include proactiveness, being opportunity focused, being customer centric, value creation and innovation. The results obtained from the analysis showed that there exists a positive relationship between all the independent variables studied (opportunity focused, being customer centric, value creation and innovation) and dependent variables (MSMEs performance). The researcher recommended that MSMEs owners and managers should be more proactive with business activities. MSMEs owners and managers should constantly search for opportunities in the environment, to align and even be ahead of the ever-changing business environment. MSME Owners and managers should constantly be more customer centric, MSMEs owners and managers should be more value oriented, constantly ensuring that their products and services delivers gains or solve important problems for the customers.
Metrics
Article Details

This work is licensed under a Creative Commons Attribution 4.0 International License.
References
Alfonso Expósito & Juan A. Sanchis-Llopis (2019). The relationship between types of innovation and SMEs’ performance: a multi-dimensional empirical assessment. Eurasian Business Review. https://doi.org/10.1007/s40821-018-00116-3
Alhimbisibwe, G. M., & Abaho, E. (2013). Export entrepreneurial orientation and export performance of SMEs in Uganda. Global Advanced Research Journal of Management and Business Studies, 2(1), 56–62.
Almajalj, D.A., Masa’deh, R.E., & Tahrini, A. (2016). Antecedents of ERP systems implementation success: A study on Jordanian healthcare sector. Journal of Enterprise Information Management, 29(4), 549–565.
Anning-Dorson, T. (2018). Customer involvement capability and service firm performance: The mediating role of innovation. Journal of Business Research, 86, 269–280.
Baker, W.E., & Sinkula, J.M. (2009). The complementary effects of market orientation and entrepreneurial orientation on profitability in small businesses. Journal of Small Business Management, 47, 443–464.
Becherer, R.C., Helms, M.M., & McDonald, J.P. (2012). The effect of entrepreneurial marketing on outcome goals in SMEs. New England Journal of Entrepreneurship, 15(1/2), 1–7. https://doi.org/10.1108/NEJE-15-01-2012-B001
Boohene, R., Marfo-Yiadom, E., & Yeboah, M.A. (2012). An empirical analysis of the effect of entrepreneurial orientation on firm performance of auto artisans in the Cape Coast Metropolis. Developing Country Studies, 2(9), 77–88.
Chang, W. H., Chen, K. C., Yang, Y. K., Chen, P. S., Lu, R. B., Yeh, T. L., et al. (2014). Association between auditory P300, psychopathology, and memory function in drug-naïve schizophrenia. Kaohsiung J. Med. Sci., 30, 133–138. https://doi.org/10.1016/j.kjms.2013.10.003
Cho, J., & Dansereau, F. (2010). Are transformational leaders fair? A multi-level study of transformational leadership, justice perceptions, and organizational citizenship behaviors. The Leadership Quarterly, 21(3), 409–421.
Dada, O., & Fogg, H. (2014). Organizational learning, entrepreneurial orientation, and the role of university engagement in SMEs. International Small Business Journal, advance online publication. https://doi.org/10.1177/0266242614542825
Eggers, F., Kraus, S., Hughes, M., Laraway, S., & Syncerski, S. (2013). Implications of customer and entrepreneurial orientations for SME growth. Management Decision, 51(3), 524–546.
Estando, H. (2014). Investigating entrepreneurial orientation and firm performance in the Iranian agricultural context. Journal of Agricultural Sciences Technology, 15(2), 203–214.
Frank, H., Kessler, A., & Fink, M. (2010). Entrepreneurial orientation and business performance – A replication study. Schmalenbach Business Review, 62, 175–198.
Garengo, P., Biazzo, S., & Bititci, U.S. (2005). Performance measurement systems in SMEs: A review for a research agenda. International Journal of Management Reviews, 7, 25–47. http://dx.doi.org/10.1111/j.1468-2370.2005.00105.x
Gavrea, C., Ilies, L., & Stegerean, R. (2011). Determinants of organizational performance: The case of Romania. Management & Marketing, 6(2), 285–300.
Griethuijsen, R. A. L. F., Eijck, M. W., Haste, H., Brok, P. J., & Skinner, N. C. (2014). Global patterns in students’ views of science and interest in science. Research in Science Education, 45(4), 581–603. https://doi.org/10.1007/s11165-014-9438-6
Hamali, S. (2015). The effect of entrepreneurial marketing on business performance: Small garment industry in Bandung City, Indonesia. Developing Country Studies, 5(1). https://ssrn.com/abstract=2712940
Hamali, S., Suryana, Y., Effendi, N., & Azis, Y. (2016). Influence of entrepreneurial marketing toward innovation and its impact on business performance: A survey on small industries of wearing apparel in West Java, Indonesia. https://papers.ssrn.com
Hills, G. E., & Hultman, C. (2013). Entrepreneurial marketing: Conceptual and empirical research opportunities. Entrepreneurship Research Journal, 3(4), 437–448.
Hills, G. E., & Hultman, C. M. (2011). Academic roots: The past and present of entrepreneurial marketing. Journal of Small Business and Entrepreneurship, 24(1), 1–10. https://doi.org/10.1080/08276331.2011.10593521
Hills, G., Hultman, C., Kraus, S., & Schulte, R. (2010). History, theory and evidence of entrepreneurial marketing: An overview. International Journal of Entrepreneurship and Innovation Management, 11.
Humberto Ramirez & Thien Sang Lim (2021). Performance of SMEs: Literature synthesis of contingency models. Problems and Perspectives in Management, 19(3), 276–297. https://doi.org/10.21511/ppm.19(3).2021.23
Jones, T. M., Donaldson, T., Freeman, R. E., Harrison, J. S., Leana, C. R., Mahoney, J. T., & Pearce, J. L. (2016). Management theory and social welfare: Contributions and challenges. Academy of Management Review, 41, 216–228.
Kapiki, S. T. (2012). Quality management in tourism and hospitality: An exploratory study among tourism stakeholders.
Kilenthong, P., Hills, G. E., & Hultman, C. M. (2015). An empirical investigation of entrepreneurial marketing dimensions. Journal of International Marketing Strategy, 3(1), 1–18.
Kohli, A., & Jaworski, B. (1990). Market orientation: The construct, research propositions and managerial implications. Journal of Marketing, 54, 1–18.
Kotane, I., & Kuzimina-Merlino, I. (2017). Analysis of small and medium-sized enterprises’ business performance evaluation practice in transportation and storage services sector in Latvia. Procedia Engineering, 178, 182–191.
Kraus, S., Filser, M., Eggers, F., Hills, G. E., & Hultman, C. M. (2012). The entrepreneurial marketing domain: A citation and co-citation analysis. Journal of Research in Marketing and Entrepreneurship, 14(1), 6–26.
Kraus, S., Harms, R., & Fink, M. (2009). Entrepreneurial marketing: Moving beyond marketing in new ventures. International Journal of Entrepreneurship and Innovation Management, 11(1), 19–34.
Kurgun, H., Bagiran, D., Ozeren, E., & Maral, B. (2011). Entrepreneurial marketing—the interface between marketing and entrepreneurship: A qualitative research on boutique hotels. European Journal of Social Science, 26(3), 340–357.
Li, Y. H., Huang, J. W., & Tsai, M. T. (2009). Entrepreneurial orientation and firm performance: The role of the knowledge creation process. Industrial Marketing Management, 38(4), 440–449.
Lo, M. C., Mohamad, A. A., Ramayah, T., & Wang, Y. C. (2015). Examining the effects of leadership, market orientation and leader–member exchange (LMX) on organizational performance. Inzinierine Ekonomika – Engineering Economics, 26(4), 409–421.
Maisel, L., & Cokins, G. (2013). Predictive business analytics: Forward-looking capabilities to improve business performance. John Wiley & Sons.
Miles, M. P., & Darroch, J. (2006). Large firms, entrepreneurial marketing processes, and the cycle of competitive advantage. European Journal of Marketing, 40, 485–501.
Morris, M. H., Schindehutte, M., & LaForge, R. W. (2002). Entrepreneurial marketing: A construct for integrating emerging entrepreneurship and marketing perspectives. Journal of Marketing Theory and Practice, 10(4), 1–19. https://doi.org/10.1080/10696679.2002.11501922
Morrish, S. C., & Deacon, J. H. (2012). A tale of two spirits: Entrepreneurial marketing at 42Below vodka and Penderyn whisky. Journal of Small Business and Entrepreneurship, 24(1), 113–124. https://doi.org/10.1080/08276331.2011.10593529
Moss, T. W., & Short, D. (2009). Entrepreneurial orientation on entrepreneurial marketing on macro finance lending opportunity and repayment: A signaling theory perspective. Entrepreneurial Theory and Practice, 26(6), 27–52.
Mugambi, E. N., & Karugu, W. N. (2017). Effect of entrepreneurial marketing on performance of real estate enterprises: A case of Optiven Limited in Nairobi, Kenya. International Academic Journal of Innovation, Leadership and Entrepreneurship, 2(1), 46–70.
Mugo, S. (2022). Customer focus theory. International Scientific and Research Journal: The World Scientist.
Mustafa, M. J., Hernandez, E., Mahon, C., & Chee, L. K. (2016). Entrepreneurial intentions of university students in an emerging economy. Journal of Entrepreneurship and Emerging Economies, 8, 162–179. https://doi.org/10.1108/JEEE-10-2015-0058
Nora Sadiku-Dushaj, L.-P. Danabc, & Veland Ramadania. (2019). Entrepreneurial marketing dimensions and SMEs performance. Journal of Business Research, 100, 86–99. https://doi.org/10.1016/j.jbusres.2019.03.025
Nwokah, N. G., & Maclayton, D. W. (2006). Customer focus and business performance: The study of food and beverages organizations in Nigeria. Measuring Business Excellence, 10(4), 65–75.
Okpara, J. O. (2009). Strategic choices, export orientation and export performance of SMEs in Nigeria. Management Decisions, 47(8), 1281–1299.
Olannye, A. P., & Edward, E. (2016). The dimension of entrepreneurial marketing on the performance of fast-food restaurants in Asaba, Delta State, Nigeria. Journal of Emerging Trends in Economics and Management Sciences (JETEMS), 7(3), 137–146.
Otieno, S., Bwisa, H. M., & Kihoro, J. M. (2012). Influence of strategic orientation on performance of Kenya’s manufacturing firms operating under East African regional integration. International Journal of Business and Social Science, 3(5), 27–36.
Rashad, N. M. (2018). The impact of entrepreneurial marketing dimensions on the organizational performance within Saudi SMEs. Eurasian Journal of Business and Management, 6(3), 61–71.
Reazvni, M., & Khazaei, M. (2014). Evaluation of entrepreneurial marketing dimensions according to characteristics of institutions: Institutions age and size. International Journal of Basic Sciences and Applied Research, 3(4), 207–213.
Santos, J., & Brito, L. (2012). Toward a subjective measurement model for firm performance. Brazilian Administration Review, 9, 95–117. https://doi.org/10.1590/S1807-76922012000500007
Toghraee, M. T., Reazvni, M., Mobaraki, M. H., & Farsi, J. Y. (2017). A systematic review on entrepreneurial marketing: Three decades of research. International Journal of Applied Business and Economic Research, 15(8), 273–296.
Tomal, D. R., & Jones, K. J. (2015). A comparison of core competencies of women and men leaders in the manufacturing industry. The Coastal Business Journal, 14(1), 13.
Valls, V., González-Romá, V., Hernández, A., & Rocabert, E. (2020). Proactive personality and early employment outcomes: The mediating role of career planning and the moderator role of core self-evaluations. Journal of Vocational Behavior, 119, 103424. https://doi.org/10.1016/j.jvb.2020.103424
Whalen, P., Uslay, C., Pascal, V. J., Omura, G., McAuley, A., Kasouf, C. J., & Gilmore, A. (2016). Anatomy of competitive advantage: Towards a contingency theory of entrepreneurial marketing. Journal of Strategic Marketing, 24(1), 5–19.
Yildiz, S., Bastürk, F., & Boz, İ. T. (2014). The effect of leadership and innovativeness on business performance. Procedia – Social and Behavioral Sciences, 150, 785–793.
Zhang, Y., & Yang, F. (2017). Proactive personality: Measurement issues and future directions. Adv. Psychological Journal, 25, 1544. https://doi.org/10.3724/SP.J.1041.2017.01544